How can I recover my myKaplan account user name or password?

If you've forgotten your username or password for your online account, see the below steps to receive. If you're unsure of either your username or password, start by recovering the username first, as it is often needed to reset the password.

If You Forgot Your Username:

  1. Go to Register / Login  on www.kaplanco.com.
  2. Look for "Forgot Username?".
  3. Click on Forgot Username.
  4. Enter the email address associated with your account in the provided field.
  5. Click Submit.
  6. Check your email inbox for instructions or a message with your username.

If You Forgot Your Password:

  1. Go to Register / Login  on www.kaplanco.com.
  2. Click on the "Forgot Password?" link.
  3. Enter your username.
  4. Click Submit.
  5. Check your email box for information related to your password.