Help Center

Back to home

Help Center

Kaplan Early Learning Company

Kaplan Early Learning Company

We're for play and all of its possibilities! Discover products and services that inspire a lifelong love of learning in all of us.

Ordering & Checkout

Will sales tax be added to my order?

How do I redeem a gift card?

How do I purchase a gift card?

How do I track or find my order?

Why is my credit card being declined or not processed?

See more

Returns & Exchanges

How do I return an item?

Shipping

How long will it take to receive my order?

What do I need to know if my order is shipping via truck?

General Service Administration (GSA)

Will I be charged tax on my GSA order?

How will I know that Kaplan Early Learning Company has received my order for GSA contracted or open market products?

Does Kaplan Early Learning Company accept government credit cards? Will I receive an invoice if I pay for my order with one?

How should I request a price quote on GSA contracted and open market products?

How do I view the contracted GSA and open market products you offer?

What is the Federal Identification Number (FEIN) and the CAGE Code for your company?

See more

Contact Us

Who is my local Kaplan representative?

What is customer service's phone number?

Services

How do I request a catalog?

How can I check my gift card balance?

MyKaplan

How can I recover my myKaplan account user name or password?

FloorPlanner

How to Get Started with FloorPlanner?

How can I add domain names to my FloorPlanner design?

Playground Equipment

When should I expect my playground equipment?

Can I return outdoor play equipment?

What should I estimate for freight costs for playground equipment?

How can I be prepared to accept my outdoor play equipment shipment?