Kaplan will charge sales tax in most states, unless you have a sales tax exemption certificate issued by your state and on file with Kaplan.
Orders placed on our website will show taxes on the order confirmation. If you have submitted a Tax Exempt Certificate to Kaplan, taxes will be removed before your order is billed.
Unsure if your account has been marked exempt? Please call Customer Support at 1-800-334-2014, click "Chat Live", or email customerservice@kaplanco.com and we will be happy to check the status of your account.
If we do not have your certificate on file, please send us a copy of your local sales and use tax certificate. Your original order will be processed and taxes will be assessed; however, upon receipt of your certificate, we will adjust your account accordingly.
Email your Tax Exempt Certificate to customerordersupport@kaplanco.com, or mail it to:
Kaplan Early Learning CompanyATTN: Customer Order Support
PO Box 609
Lewisville, NC 27023-0609