Dress Code for Customer Support
Our business casual dress code supports a comfortable, approachable, and professional work environment. We lean more casual than traditional business. The goal of the dress code is to allow employees to dress comfortably while still presenting a professional and respectful image.
Business Casual Dress Code (Casual-Leaning)
Purpose
Our business casual dress code is designed to balance comfort, approachability, and professionalism. We lean more casual than traditional business environments, while maintaining a polished, work-appropriate appearance that supports collaboration, safety, and respect for colleagues and customers.
General Expectations
Employees are expected to present a clean, neat, and professional appearance during the workday.
- Clothing should be clean, well fitted, and in good condition
- Items should be free from rips, excessive wear, stains, or wrinkles
- Graphics, text, or logos should be appropriate for the workplace
- Attire should support safe movement and daily job responsibilities
Acceptable Business Casual Attire
Tops
- Casual button-down shirts
- Polo shirts
- Blouses and professional tops
- Sweaters, cardigans, or casual pullovers
- Layering pieces such as casual jackets or vests
Not recommended: tank tops, crop tops, halter tops, or tops with offensive or overly bold graphics.
Bottoms (Including Jeans)
- Jeans are allowed when they are:
- Clean
- Free of holes or significant distressing
- Properly fitted (not overly tight or sagging)
- Casual slacks or chinos
- Casual skirts or dresses of an appropriate length
Not recommended: athletic shorts, leggings such as pants, pajama-style bottoms, or overly short skirts.
Footwear (Including Sneakers)
- Clean sneakers are acceptable
- Casual shoes, loafers, flats, or low boots
- Shoes should be appropriate for walking and standing safely
Not recommended: flip-flops, slippers, heavily worn shoes, or footwear that poses a safety risk.
Grooming & Overall Appearance
- Hair should be clean and reasonably styled
- Personal grooming should reflect a professional environment
- Accessories should be workplace-appropriate and not distracting
Final Notes
This dress code is intended to provide guidance, not restriction. Employees are encouraged to dress comfortably while maintaining a professional image that reflects our company values. When in doubt, choose attire that is neat, respectful, and appropriate for the day’s activities.
Supervisors may provide additional guidance based on specific roles, tasks, or events.