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Kaplan Internal Knowledge
Customer Service
Customer Service
Articles related to CS activities
Managing Consumer Customers: Amazon
Expired RMAs
Returns
Factory Seconds - Warranty?
Shipping
FedEx Premier Customer Experience Group Contact details
Reason Codes for ORDER Not Shipping
Account Specific
Disney Cruise Line Information
Grant
Gulf Coast/Texas Workforce/Board Grant
Product
What is an Item and What is a Product?
Product Information Panels In PeopleSoft and a Quick Look at Tandata Item information.
Forms
Incident Report Form
Special Attention Sheets
What are Special Attention Sheets?
Special Attention Details
General
Dress Code for Customer Support
Customers
Customer Information Panels
Customer Lookup Results Page
