VIP Customer Information and Other Useful Info

Information may be out of sequence or in no real order:

C# 91137001 Alphabest & C# 92767042 Teachstone - receives a weekly email on tracking numbers for shipments that occurred over the last 7 days. The process name is KMAILTRK. Notes are on customer accounts in PS. IT would support any changes to emails that receive the weekly notice. File generates regardless of shipments. It will be blank if no shipments.

Welcome to Kaplan email - generates from PS when the program sees a new customer order and no previously sent "welcome email" in prior 36 months.  

Key Accounts manages larger child care chains and GSA customers and it is recommended to defer inquiries to the team for handling. Key Accounts include brands: Kiddie Academy, Childcare Network Inc or Child Development Schools, Kids R Kids, Legacy Academy, The Learning Experience, Aim Academy, Big Blue Marble, Primrose School, Brightside Academy, Children's Lighthouse, Lionheart Academy, Ivybrook Academy, Cadence Education, Children's Courtyard, La Petite Academy, Tutor Time, Childtime, Learning Care, Kindercare, Bright Horizons Family Solutions, Sunshine House, Foundations Early Learning, Alphabest, Spring Education, Leafspring, the Goddard School, The Nest School, Little Sunshines Playhouse, Sunrise Preschool, New Horizons Academy, Endeavor, Celebree Learning Centers, Lightbridge Academy, as well as all military child care, GSA customers, and Bureau of Indian Affairs (BIA).

VIP customers are the sales representatives top accounts that they want additional care and support for. These customers include: Gardner Schools, Los Angeles Unified Public Schools (LAUSD), Los Angeles County Office of Education (LACOE), Prodigy Early Learning,