HubSpot

Automated Processes

• Delivery Request Process

Modify Settings

• How to Merge Contacts in HubSpot

Order Management

• Customize Quote Templates in HubSpot Sales Hub

Tickets & Conversations

• Merchandising | Sole Source Letter Request
• Merchandising | Custom Kit Request
• How to use @ mentions

User Settings & Customizations

• Disable Unassigned Notifications from HelpDesk
• Kaplan Department Emails Connected to HubSpot

Knowledge Base Support

• Editing Knowledge Base Categories & Subcategories