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Using Agile Job Categories in HubSpot to Find the Right Contacts

Agile Education gives us a lot of contacts with inconsistent job titles. To make this usable for sales, we standardize roles into a contact field:

1. What This Is

Agile Education gives us a lot of contacts with inconsistent job titles.
To make this usable for sales, we standardize roles into a contact field:

  • Job Category (job_category) – dropdown on the Contact record

You’ll use:

  • Job Category (job_category) → high‑level role type (Principal, Teacher, District Admin, etc.)
  • AgileK12 Primary Job Title (primary_title__c) → the more specific title from Agile for context

2. Start Here: “Contacts | Agile Job category” View

Open this view:

Important:
By default, this view is filtered to Owner = Me (dynamic), so:

  • You only see contacts you own
  • You can quickly see who in your book is reachable by role

Columns to pay attention to:

  • Job Category (job_category)
  • AgileK12 Primary Job Title (primary_title__c)
  • (Optionally) State / Organization type

Use this to answer:

“Within my owned Agile contacts, what kinds of roles do I actually have?”


3. How to Review Your Book & Decide Who You Want to Target

From Contacts | Agile Job category (Owner = Me):

  1. Scan by Job Category

    • Look at Job Category to see the distribution:
      • Principals / Vice Principals
      • District Administration / District Personnel
      • Teachers (Pre‑K, Elementary, Secondary)
      • Before & After School, Head Start, etc.
  2. Use AgileK12 Primary Job Title for clarity

    • Check AgileK12 Primary Job Title (primary_title__c) to understand exactly who those people are:
      • e.g., “Principal”, “Curriculum Director”, “Center Director”, “Teacher – Pre‑K”
  3. Narrow as needed (just for review)

    • You can temporarily add filters to understand your book:
      • State
      • School Type / Organization Type
    • This is exploratory: you’re figuring out which categories and titles make sense to target.

4. What You Do With This: Submit a Targeting Request

Once you’ve reviewed your book and decided the audience you want, you do not need to build the permanent segment yourself.

Instead:

  1. Decide your target definition, for example:

    • State(s) or region(s)
    • Job Category values (from the table below)
    • Any limits on:
      • Contact owner (just your contacts vs. full territory)
      • Lifecycle stage
      • Organization type / School type
  2. Send a request to Ben or Cheryl with:

    • A short description of the segment (in plain language)
    • The exact criteria you want:
      • Example:
        • All Agile contacts in my Territory
        • Job Category IN Principals / Vice Principals, School Administration, District Administration
  1. Ben or Cheryl will:

    • Translate your criteria into a permanent segment / saved view / list
    • Set it up for continuous outreach (e.g., reusable for sequences and campaigns)

You can repeat this process whenever you want a new or refined audience.


5. Job Category Cheat Sheet (What to Ask For)

When you send a request, refer to these exact Job Category values so it’s easy to build correctly.

Job Category (job_category) Who this generally is When to use it
Principals / Vice Principals Principals, APs, heads of school Top building decision makers
District Administration Supers, assistant supers, chiefs District‑wide decisions and budgets
District Personnel Central office staff (non‑exec) Program owners, influencers
School Administration APs, deans, site leaders Building admins for implementations
Teacher General teachers Broad “all teachers”
Elementary Teacher K–5 teachers Elementary classroom campaigns
Pre-K Teacher Pre‑K teachers Pre‑K programs and materials
Secondary Middle/high school teachers 6–12‑focused outreach
Teacher Mentor/Coach Instructional coaches, mentors PD and implementation support
Curriculum & Instruction Curriculum/instruction staff Curriculum and PD decisions
District Student Support Central SEL/intervention staff SEL/MTSS/intervention solutions
School Counselor/Guidance Counselors SEL, mental health, guidance
Special Needs Special ed/special needs staff Special education solutions
Head Start Head Start/EHS staff Head Start‑aligned offerings
ECC/ECE Early childhood staff Birth–5 products/programs
Before & After School OST/extended day staff Before/after school & enrichment
Child Nutrition Cafeteria/nutrition staff Cafeteria, wellness offerings
Purchasing Buyers, procurement Quotes, pricing, contracts
Finance & Accounting Finance staff Budget conversations
Human Resources HR & talent Hiring/retention, PD as benefit
Librarian/Media Center School librarians Library/media resources
Public Library Personnel Public library staff Community/family engagement
STEM STEM/STEAM roles STEM labs, tech, makerspace
Occupational and Physical Therapy OT/PT Sensory/motor/adaptive tools
At-Risk At‑risk/alt‑ed staff Intervention & alt‑programs
Parent/Community Resource Family/community liaisons Family engagement resources
Higher Education Higher-ed staff Teacher prep, research, PD
Faculty - Instructor, professor Higher-ed faculty Courses, research, author opps
Non-Teaching Non-instructional roles Broad awareness, ops updates

When you email/message Ben or Cheryl, you can say:

“Please build a reusable segment for Agile contacts:
• Geography: NC
• Job Category: Principals / Vice Principals, School Administration, District Administration


6. Quick Summary (For Reps)

  1. Open Contacts → Agile Job category (Owner = Me by default).
  2. Look at Job Category + AgileK12 Primary Job Title to understand who you have.
  3. Decide which roles and states you want to target.
  4. Send your criteria to Ben or Cheryl.
  5. They’ll create a permanent segment you can use for ongoing sequences and outreach.