How to Create KB Article Basics
This article walks service team members through the step by step process for reprinting consolidated invoices in PeopleSoft. Consolidated invoices can include regular invoices and credits (credit & rebill or RMAs). Always verify totals and note the account when sending consolidated invoices.
Use these steps to create an article in Kaplan internal Knowledge Base.
Link: https://scribehow.com/viewer/How_to_Create_Knowledge_Base_Article__q4nnP3IhTd6Egzr8QMI-yQ