How to access the wallboard for your team's queue.
Use these steps to access the wallboard for the queue(s) you are assigned to for Zoom Contact Center. You must be given access by the admin in advance.
Basic click through steps:
-
Access Zoom Contact Center via the SSO page.
-
Click on Analytics & Reporting.
-
Click on Contact Center Legacy.
-
Click on Wallboard.
-
Select appropriate queue.
Link: https://scribehow.com/viewer/Access_ZCC_Wallboard__vf09sIDKRtetbJKL5G_rKg