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How to Add Users to myKaplan Platinum Account

This guide outlines the steps to create and configure web user profiles and permission levels for a myKaplan account.       

Add user profile and permissions

  • Note: Before adding a user, ensure the Bill To account is set up in PeopleSoft as a myKaplan account.  Allow at least one business day from setup before Web users are added.
  • Inside.kaplanco.com/admin (access path after day end)
  • Go to Inside.kaplanco.com/admin
  • Log in with Kaplan computer credentials: username / password
  • Adding Users and User Tier Levels
    • Click Add New Users
    • Create/Enter Username
    • Create/Enter Password
    • Corporate Account: select the correct Bill to Customer from the dropdown
    • Enter User Information:
      • Name
      • Telephone #
      • Email address
    • Select User access:
      • Admin Privileges: set to No (unless the customer will add new users)
      • Set up new Ship to’s: No (unless the customer will be adding ship-to addresses)
    • Select Authorization Level: Submitter or Approver
    • Click Update