How To Set Up A myKaplan Platinum Account PeopleSoft And Web Panel
Step-by-Step informational and how-to guide for setting up a myKaplan Platinum customer in PeopleSoft and enabling the Web Process
Step 1. PeopleSoft: Configure General Information Panel
- PeopleSoft path: Main Menu -> Customers -> Customer Information -> General Information
- Enter Bill to Customer Number (Bill to Cust#)
- Click the General Info Links dropdown arrow and select Additional General Info
- Click Standard ID Qualifier dropdown arrow and select Web Customer
- In the ID Number field, enter the Bill to Customer Number
- If Ship to Customer is different from Bill to Customer, set up ship-to as follows:
- Click the General Info Links dropdown arrow and select Additional General Info
- Standard ID Qualifier = Web Customer
- ID Number = “always bill to cust#” (i.e., use Bill to Cust#)
- Tie all Ship to Customer# to the Bill to Customer#
- Complete this step if the Ship to Customer# is different from the Bill to Customer#
Step 2. PeopleSoft: Set Up account for web access
- Main Menu -> Kaplan Product Web Info -> Web Customers
- Click Add a New Value
- SetID = kapco
- Standard ID Qualifier = Web Customer
- ID Number = Bill to Customer Number
- Click Add
- Enter contract number (Buying Agreement) if applicable and press Tab; terms will populate
- If Purchase Order is required, enter (Y) if yes user must enter a purchase order during the ordering check-out process
- If the account has tier levels (Approvers), do not select (Y) for the Purchase Order unless the submitter(s) will enter PO#. Otherwise approvers will add the PO# prior to approval
- Image -> enter kaplan_logo
- Enter welcome text (example): “Welcome [customer name] to your Kaplan Early Learning Company website.”
- Enter disclaimer (example; modify as needed):
- Coupons and promotions are valid on in-stock items only (drop shipped items and backorders are not included). Cannot be combined with any other offer or discounts. Cannot be used on prior purchases or custom-stocked items. Limit one coupon per customer. Products cannot be resold or used for commercial purposes. No cash value. Void where prohibited. Subject to restrictions and change without notice.
- Save
- Click Bill to – Ship to
- Enter Bill to Customer number and location
- Enter Ship to Customer numbers and locations (click + to add additional customer numbers)
- Save
Step 3. Web Panel Process - Add user profile and permissions
Note: PeopleSoft day-end process must complete before Web users can be set up (complete the web panel process a day after the PeopleSoft Set up)
- Inside.kaplanco.com/admin (access path after day end)
- Go to Inside.kaplanco.com/admin
- Log in with Kaplan computer credentials: username / password
- Adding Users and User Tier Levels
- Click Add New Users
- Create/Enter Username (create a username unique and specific to the user i.e.: email address, first initial last name, etc.)
- Create/Enter Password (use system generated or create a password unique to the user)
- Corporate Account: select the correct Bill to Customer from the dropdown list of organization names
- Enter User Information:
- Name
- Telephone #
- Email address
- Select User access:
- Admin Privileges: set to No (unless the customer will add new users)
- Set up new Ship to’s: No (unless the customer will be adding ship-to addresses)
- Select Authorization Level: Submitter or Approver
- Click Update
- Post-update steps:
- Check the Bill to associated with the user
- Select ship to(s) for each User Submitter(s) and Approver(s)
- Update
Step 4. Customer Communications
- To the Customer:
- Email welcome letter/email to the customer
- Forward credentials (username(s) and password(s))
- Send a one-page overview ordering sheet
- Share details related to the navigation panel
- To the Sales Representative:
- Confirm that myKaplan setup is complete
Notes and tips
- Ensure all IDs (Bill to and Ship to) are correctly linked to avoid login or access issues.
- If PO access is required for some users, coordinate with the Approvers to populate PO# before approval.
- To view screenshot step by step - http://know.kaplanco.com/internalkb/how-to-set-up-a-mykaplan-platinum-account