myKaplan Gold vs. myKaplan Platinum

• Gold: Entry-to-mid level online ordering with core capabilities. Ideal for individuals or small orders, home classrooms, or educators who order infrequently.
• Platinum: Enhanced, multi-user workflow with advanced controls and multi-location shipping. Ideal for organizations with regular orders, multiple sites, and need for approvals and staff access.

• Order small to moderate amounts, a few times per year.
• Don’t require multiple shipping addresses or tiered approvals.
• Straightforward self-service, with easy access to invoices.
• Quick sign-up and start-to-order experience.

• Organization places orders frequently.
• Need multiple shipping addresses and the ability to assign them to individuals.
• Require tiered approval levels (e.g., teachers can create, directors approve, finance finalizes).
• Organizational has a Buying Agreement with Kaplan.
• Need centralized control with delegated responsibilities and audit trails (e.g., approval tiers)

Feature Comparison at a Glance

• Gold

  • Ordering: Convenient, quick purchases from product pages

• • Shipping: add two shipping addresses
  • Order management: Hold orders, create saved lists and wish lists.
  • Invoices: Download and print past invoices
  • Support: Standard support; basic account management
  • Ideal for: Home-based educators, small classrooms, infrequent orders

• Platinum

  • Ordering: All Gold features plus enhanced controls
  • Shipping: Connect multiple shipping addresses; admin can update
  • Order workflow: Tiered approval levels (e.g., teachers, directors, finance)
  • Invoices: View, download, and print
  • Support: Dedicated Kaplan support for setup and ongoing tasks
  • Account management: Add staff, assign roles, and manage approvals.
  • Ideal for: Organizations with multiple sites, regular purchasing, need for approvals and delegated tasks

Setup

• • Gold: Sign up from the website, select Gold tier, enter organization details.

  • Platinum: Engage Kaplan representative to sign up; set up organizational structure in PeopleSoft, add users, assign shipping addresses, and configure approval workflows on the web. See article on how to set up a myKaplan Customer "https://4344835.fs1.hubspotusercontent-na1.net/hubfs/4344835/_Internal%20Knowledge%20Base%20Assets/KELC%20Internal%20Knowledge%20Base%20Assets/myKaplan%20Set%20Up%2002=28=2025.pdf".

  • Communicate ordering credentials (username/password) to each user.

Consideration

• Start with a needs assessment: annual order volume, number of sites, and number of approvers.
• For growth, consider Platinum to future-proof multi-site and multi-user needs.
• Regularly review and clean up user access and shipping addresses to maintain accuracy.
• Use saved lists and shopping carts to streamline recurring orders.
• Leverage invoices printing for accounting and audits.

• Need multi-site shipping? If yes, Platinum.
• Need tiered approvals? If yes, Platinum.
• How many active users need access? If small team, Gold may suffice.
• Customer has a Buying Agreement with Kaplan Early Learning Company? If yes, Platinum.

• Can an account be upgraded? Yes—upgrade from gold to platinum can be arranged through a Kaplan representative.
• Can an account have multiple users with different roles? Yes—Platinum supports tiered approvals and multiple users with assigned roles.
• Can orders be tracked? Yes, both tiers Gold and Platinum offers the ability to view order status, tracking and invoice view/print.